Frequently asked questions
Pricing, credits, the extension and everything else people ask before signing up.
What does Streamalytix cost?
$10/month for everything, plus logging credits at $0.03 per item the Chrome extension logs for you. Manual entry, reports, payroll and marketing never consume credits.
Is there a free trial?
Yes — 3 days with 30 logging credits included, and no card required to start.
Do credits expire?
No. Credits stay on your balance until they are used, and top-ups add to the same balance.
Which platforms are supported?
Whatnot is supported by the Chrome extension for automatic logging. TikTok Shop Live and other channels can be tracked in the app, and everything shares one inventory and cost basis.
How does automatic logging work?
The extension reads the seller dashboard you already have open and posts each sale as it closes. There is no API key, no OAuth and no dependency on the platform exposing data to us.
How are items matched to my inventory?
Each sale is matched against your SKU library and active bulk lots using the frame, any barcode it can read and your voice. If nothing in inventory fits, it is recorded as unidentified so you can assign it in one click rather than being given a wrong cost.
Can I add my team?
Yes, seats are unlimited. Roles decide who sees payroll, margins and sourcing, so hosts can log shows without seeing your cost structure.
Can I export my data?
Every report exports as CSV or branded PDF, including after you cancel.
Can I cancel any time?
Yes, in one click from billing. Unused credits stay on the account.
Still stuck? Talk to us.
Know your numbers before the show ends
Start the 3-day free trial. Every feature unlocked, 30 logging credits on the house, no card required.
