Help center
Start here. If the answer is not below, a human replies to every message.
Create your workspace, add your first SKUs and bulk lots, then install the Chrome extension.
Installing, connecting to your account, credit balance and what to do when a show does not close.
Subscription, credit top-ups, payment methods and invoices.
Pricing, trials, supported platforms, seats and exports.
Current uptime and any active incidents.
How your data is stored, who can see it and how to export or delete it.
Full knowledge base
Every how-to, FAQ and troubleshooting article lives in our help center: streamalytix.freshdesk.com. You can also open a ticket or check the status of an existing one.
Still need a person?
Email support is included on every plan. Send us the details and we will get back to you, usually the same day.
Know your numbers before the show ends
Start the 3-day free trial. Every feature unlocked, 30 logging credits on the house, no card required.
